This course is a one-day introductory level course on sales with energy and fun.  Whether you are in an admin, accountancy, or customer service role you are selling for your company by the way you engage with both internal and external customers.  Sales are NOT just for Salespeople, sales is the livelihood of every organisation and if we understand our role in whatever capacity we work in then that is valuable to you and to your employer.

This course is being offered online on 18 November.

What will I learn?

You will learn and gain an understanding in:

• The importance of winning business and selling products and services
• How sales growth is measured and tactics to help manage it
• Metrics and KPIs – how critical it is to know these
• What sales strategies are and how they are used
• Understand the importance of retaining a customer over acquiring new ones
• Industry’s changing and competitive landscape and how sales can set an organisation apart from its competitors.

You will leave this course with a sound understanding and appreciation on wider roles in your organisation and how from your position you can influence and help sell!